Version 2.3

Web :

• Generation of the Viadéis™ Services Box configuration: new interface
• Production of a Viadéis™ Services Box: automation of network configuration and website attachment
• New "Criticality" field in service templates, with inheritance of the value of this field for the unit services created
• Administration: logging of configuration actions by the user Viadéis™ Services, with search and consultation interface

Viadéis™ Agent Services

• Completely new installation program based on FlexeraSoftware's InstallShield technology
• All modes of communication via proxy are now supported for the service. refresher Viadéis™ Agent Services; network configuration is to be indicated at the time of installation.
• Verification of communication to the update service at the time of installation

New service models :

• Ability to test network connectivity by pinging in service probe mode
• Antivirus TrendMicro WorryFree/OfficeScan check for updates
• Audit of warranties/extensions of warranty on HP manufacturer site
• Yosemite Server Backup (HP Data Protector Express)
• DELL - servers: RAID health status, hardware
• Symantec BESR: support for 2011 version

Viadéis™ Services Box

• During the survey, discovery of network interfaces and partitions on equipment supporting MIB II SNMP (Windows, Linux/Unix servers, active network equipment), and automated deployment of the corresponding probes. Census functionality is currently available for Viadéis™ Services Boxes dedicated to a customer
• RemoteOperationBox V2 : Message-oriented transactional dialog between Viadéis™ Services Box and Website The following features are available: reduced bandwidth usage on the client side (-20%), integrity check and recovery in the event of long-term unavailability of the network or components, rapidity of configuration or control orders (+80%)
• Production of a Viadéis™ Services Box : automation of network configuration and website connection

New service models :

• HP Procurve hardware
• Quantum-ScalarI80 standing
• Quantum-DXI6700 : status, memory consumption, swap consumption
• Ability to test network connectivity by pinging in service probe mode
• MITEL supervision of the alarm level of the telephony server
• Tape Library Dell TL4000 standing
• Juniper - SSL gateway: CPU, swap, memory, log file, disk consumption
• FC Switches IBM/Brocade global status, hardware components, port status
• Acronis backup status
• EMC - CX/AX storage bays: CPU consumption, disk status, cache status, faults, port status
• DELL PowerConnect overall status
• DELL - storage bays MD 3xxx overall status
• NetApp : temperature, power, NVRAM battery, volume utilization, NMDP sessions, global status, disk status, fans, enclosure, CPU
• Application Apache/Tomcat
• Antivirus TrendMicro WorryFree/OfficeScan check for updates

Web :

• Inventory module: different positioning in the interface, export, delete, sort and multi-column search functions, both on the hardware inventory and on the software inventory of the park
• Enhanced case list view - added version information
• Time Frieze: when no supervision data is displayed, the time frieze displays an indeterminate status by default.
• Technical operation - hiding the description field when it is empty
• Displaying in the detail record of a unit service its category
• Administration - remove the configuration option for acknowledged events
• Administration - rename the game Home page in Dashboards
• Integration with Viadéis™ CRM: redesign of the interface: choice between creating a ticket or simply paying for it
• Integration with Viadéis™ CRM: company name Viadéis™ CRM in the ticket creation form on the Viadéis™ Services side
• Integration with Viadéis™ CRM : parent inheritance <-> site of the links " companies in the CRM
• Visibility of the Viadéis™ Services Box when generating the configuration: the configuration of a piece of equipment or a unit service can only be carried out by a user with rights to the Viadéis™ Services Box.
• Configuration: removal of the duplication action of the boxes
• Logging of connections from Viadéis™ users Database services
• Reporting: reducing the size of performance reports
• Technical operation: remove the "stop/start notifications and controls" options from the Actions menu.
• Configuration of a unit service: initialization and display of data from service templates
• Configuring a unit service: displaying the description of the service model

Viadéis™ Services Box

• Using a partition in RAM for Nagios status files to reduce the number of I/O disks
• MS-WIN-Services-Not-Started probe model insensitive to breakage
• HP MSA 2012: SA technology supervision
• Acknowledgement notification: indication of the user who has acknowledged the status

Web :

• RemoteOperationBox V2 no more loss of performance data
• Sales follow-up: the selection remains active when you switch from the customer tab to the site tab.
• From the dashboard Hosts and service categoriesYou can select the action Remote Access
• Deletion of reporting elements is now possible under Chrome
• The filters between service weather and technical operations are now independent
• The page display Event logs is functional
• Problem viewing performance graphs under IE8
• Multi-client report configuration popup windows do not work under IE8
• The sort order of the dashboard by service category is not by status and seniority.
• Service weather: display error
• Cannot change the profile of an LDAP user
• Inventory - display error when negative values are present
• Contact group - contact not added in the configuration if it is not linked to any equipment/service
• Commercial follow-up > companies: in the company details, the button Delete doesn't work
• Configuration > Supervision account: bad generation of the configuration for an optional supervision account
• Delete the section of the means of sending for the report State of the park current
• Incorrect display of unavailabilities greater than 9h6min in the unavailability list
• Cannot delete a contact even if it is inactive
• Service duplication: protection of supervision accounts is not duplicated

VS Box :

Service Models :

• Large disk sizes (> 4TB) are correctly wound up (no more negative number display)
• Number and age of files on Windows machine: modification of the plug-in output when no file is found.
• Linux: memory consumption excludes cached memory
• DELL PowerEdge: corrections
• Problem running the Share-Dispo service model when the password contains special characters

VS Agent :

• The etrust plugin takes into account the installation language of the eTrust software