New
News
Web :
- Generation of the Viadéis™ Services Box configuration: new interface
- Production of a Viadéis™ Services Box: automation of the network configuration and the attachment to the website
- New "Criticality" field in service templates, with inheritance of the value of this field for unit services created
- Administration: logging of configuration actions by the Viadéis™ Services user, with search and consultation interface
Viadéis™ Services Agent
- Completely new installation program based on FlexeraSoftware's InstallShield technology
- All proxy communication modes are now supported for the update Viadéis™ Services Agent; the network configuration must be specified at the time of installation
- Checking communication to the update service at installation time
New service models :
- Ability to test network connectivity by pinging in service probe mode
- Antivirus TrendMicro WorryFree/OfficeScan : checking for updates
- Verification of HP manufacturer's warranty/extensions
- Yosemite Server Backup (HP Data Protector Express)
- DELL - servers: RAID health, hardware
- Symantec BESR: support for the 2011 version
Viadéis™ Services Box
- During the census, discovery of network interfaces and partitions on devices supporting MIB II SNMP (Windows, Linux/Unix servers, active network devices), and automated deployment of corresponding probes. The census functionality is currently available for Viadéis™ Services Boxes dedicated to a client
- RemoteOperationBox V2 message-oriented transactional dialogue between Viadéis™ Services Box and Website (-20%), integrity control and recovery in the event of long-term network or component unavailability, speed of execution of configuration or control orders (+80%)
- Production of a Viadéis™ Services Box Automation of network configuration and website attachment
New service models :
- HP Procurve : material
- Quantum-ScalarI80 : status
- Quantum-DXI6700 status, memory consumption, swap consumption
- Ability to test network connectivity by pinging in service probe mode
- MITEL alarm level monitoring of the telephony server
- Strip bookstore Dell TL4000 : status
- Juniper - SSL gateway: CPU, swap, memory, log file, disk consumption
- FC Switches IBM/Brocade : global status, hardware components, port status
- Acronis Status of backups
- EMC - CX/AX storage arrays: CPU consumption, disk status, cache status, faults, port status
- DELL PowerConnect Global status
- DELL - storage arrays MD 3xxx : overall status
- NetApp temperature, power supply, NVRAM battery, volume usage, NMDP sessions, global status, disk status, fans, enclosure, CPU
- Application Apache/Tomcat
- Antivirus TrendMicro WorryFree/OfficeScan : checking for updates
Update
Developments
Web :
- Inventory module: different positioning in the interface, export, delete, sort and multi-column search functions, both on the hardware inventory and on the software inventory
- Improved box list view - added version information
- Timeline: when no supervision data is displayed, the timeline displays an undetermined status by default
- Technical operation - hiding the description field when it is empty
- Displaying in the detail record of a unit service its category
- Administration - remove the Acknowledged Events configuration option
- Administration - rename the game Home in Dashboards
- Integration with Viadéis™ CRM: interface redesign: choice between creating a ticket or simply acknowledging
- Integration with Viadéis™ CRM : name of the Viadéis™ CRM company in the ticket creation form on the Viadéis™ Services side
- Integration with Viadéis™ CRM: parent legacy site of "companies in CRM" links.
- Visibility of the Viadéis™ Services Box at configuration generation: the configuration of a unit equipment or service can only be performed by a user with rights on the Viadéis™ Services Box
- Configuration : suppression of the duplication action of the boxes
- Logging of Viadéis™ users' connections in database services
- Reporting: reducing the size of performance reports
- Technical operation: removal of the "stop/start notifications and controls" choices in the Actions menu
- Configuring a unitary service: initializing and displaying data from service templates
- Configuring a unitary service: displaying the service model description
Viadéis™ Services Box
- Use of a RAM partition for Nagios status files, reducing the number of I/O drives
- MS-WIN-Services-Not-Started case insensitive probe model
- HP MSA 2012: Supervision of SA technology
- Acknowledgement notification: indication of the user who has acknowledged the status
Correction
Corrections
Web :
- RemoteOperationBox V2 no more loss of performance data
- Sales follow-up: the selection remains active when you switch from the customer tab to the site tab
- From the dashboard Fleet tracking by service categoryYou can select the action Remote access
- Deleting reporting items is now possible in Chrome
- Filters between service weather and technical operations are now independent
- The display of the page Event logs is functional
- Performance graph display problem in IE8
- Multi-client report configuration popup windows do not work in IE8
- The sorting order of the scoreboard by service category is not done by status and seniority
- Service weather: display error
- Unable to edit an LDAP user's profile
- Inventory - error in display when negative values are present
- Contact group - contact not added in the configuration if it is not linked to any equipment / service
- Commercial follow-up > companies : in the company details, the button Delete does not work
- Configuration > Supervision account: bad generation of the configuration for an optional supervision account
- Delete the sending medium section for the report Current status of the park
- Incorrect display of unavailabilities greater than 9:06 in the list of unavailabilities
- Impossible to delete a contact even if it is inactive
- Service duplication: protection of supervision accounts is not duplicated
VS Box :
Service Models :
- Large disk sizes (> 4TB) are correctly remounted (no more negative numbers displayed)
- Number and age of files on Windows machine: change the output of the plug-in when no files are found.
- Linux: memory consumption excludes cached memory
- DELL PowerEdge: fixes
- Trouble running the Dispo-Share service template when the password contains special characters
VS Agent :
- The etrust plugin takes into account the language of installation of the eTrust software
Service Templates
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