Version 2.8

• Notification escalation with three levels of escalation, allowing the failure of an operations team to acknowledge a status after a specified number of checks in the escalation configuration to alert another team in support. Notification escalation applies to equipment and unitary services

New service models :

• Monitoring the first N lines of a Linux/Unix event log
• Generic NRPE command allowing to specify the script to be executed with the NRPE agent installed on the supervised equipment

• [Notifications] command to send SMS as web services for user services
• [Contacts] control of numbers in the contact record
• [Reporting][Dashboard] Mobility dashboard created by default when no dashboard has been initialized by the user
• [Reporting] calculation of daily reports in the performance analysis report
• [Viadéis™ CRM integration][Ticketing] add fields Contract and Speaker to assign the appropriate worker and service when creating the request

• [Notifications] command to send SMS as web services
• Loss of acknowledgement only when returning to OK status for equipment and unitary services (previous behaviour: loss of acknowledgement when changing status)

• Loss of acknowledgement only when returning to OK status for equipment and unitary services (previous behaviour: loss of acknowledgement when changing status)
• [Notifications] command to send SMS as web services

• [Reporting] Sending on a network share: " " characters are taken into account
• [Configuration] [Service model] modification of the "Description" field taken into account
• [Configuration][Equipment] add comment location when editing general information in bulk
• [Configuration] field passage Comment of the mandatory planned downtime, in order to make the planned downtime function operational
• [Configuration] the function to add a category is functional
• [Configuration] location when creating an analysis command
• [CRM integration] no more modification of the site name when setting up the "Company in CRM" link
• [Administration][Action Tracking] add location to column values Object in the action follow-up list
• Reconfiguration to allow access to the Web App over a low-speed connection

• HP P4000: wrong OID value, all probes corrected
• Microsoft SQL Server - free space of a database: no more verification on the value of the alert threshold compared to the critical threshold
• Kaspersky Antivirus: problem with date interpretation
• Acronis Backup : problem when no result is returned
• Disk check: Increase the maximum SNMP message size

• Normal check interval obtained from the execution time of the scripts defined at the equipment level