webinar

Discover the new EasyVista Group solution: Goverlan, the specialist in remote support and IT process automation to boost support and offer new self-help features.

The benefits: freeing up technicians on basic and repetitive tasks, cost reductionand the provision ofintegrated tools and best user experience.

Main features of Goverlan :

• Access to the support machine in one click, without interaction users 
• Realize all your inventory hardware and software & any reporting
• Ensure diagnoses and resolutions without interrupt les users, who continue their activity
• Improve the perceived quality of services by users
• Automate all your complex and repetitive tasks

Interconnection features between Goverlan and ServiceNav : 

• Access to the machine in one click, from the detail sheet of an equipment
• Reassemble the inventory result workstations
• To provide a better perception of the quality of services by users