Discover the new solution of the EasyVista group: Goverlan
Discover the new EasyVista Group solution: Goverlan, the specialist in remote support and IT process automation to boost support and offer new self-help features.
The benefits: freeing up technicians on basic and repetitive tasks, cost reductionand the provision ofintegrated tools and best user experience.
Main features of Goverlan :
- Access to the support machine in one click, without interaction users
- Realize all your inventory hardware and software & any reporting
- Ensure diagnoses and resolutions without interrupt les users, who continue their activity
- Improve the perceived quality of services by users
- Automate all your complex and repetitive tasks
Interconnection features between Goverlan and ServiceNav :
- Access to the machine in one click, from the detail sheet of an equipment
- Reassemble the inventory result workstations
- To provide a better perception of the quality of services by users