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Florian Mattes
Product Manager ServiceNav

webinar

ServiceNav - What's new in 4.10, 4.11

Find out what's new in versions 4.10 and 4.11 of ServiceNavpresented by the product manager.

  • Graphic widget - Multi-metric
  • ManageEngine integration
  • Import and update of equipment/services
  • Link an acknowledgement to an existing ticket - ARTIS 3.0
  • Evolution of the service model catalogue

 

 

New
  • Storage - Storage

NimbleStorage-IO-Read

Collects the number of read I/Os per second on the storage array and triggers an alert if the value exceeds the thresholds. Configuration SNMP community, SNMP version, SNMP port, alert threshold, critical threshold, timeout


  • Storage - Storage

NimbleStorage-IO-Write

Collects the number of write I/Os per second on the storage array and triggers an alert if the value exceeds the thresholds. Configuration SNMP community, SNMP version, SNMP port, alert threshold, critical threshold, timeout


  • Storage - Storage

NimbleStorage-Online-Volumes

Checks that all volumes are online and alerts if at least one volume is not online. Configuration SNMP community, SNMP version, SNMP port, white list, black list


  • Storage - Storage

NimbleStorage-ReadMB-PerSec

Collects the read data rate (in MB/s) on the storage array and triggers an alert if the value exceeds the thresholds. Configuration SNMP community, SNMP version, SNMP port, alert threshold, critical threshold, timeout


  • Storage - Storage

NimbleStorage-Volumes-Usage

Collects disk space usage on each volume and alerts if the percentage of usage of at least one volume exceeds thresholds. Configuration SNMP community, SNMP version, SNMP port, SNMPv3 information, alert threshold, critical threshold, timeout


  • Storage - Storage

NimbleStorage-WriteMB-PerSec

Collects the write data rate (in MB/s) on the storage array and triggers an alert if the value exceeds the thresholds. Configuration SNMP community, SNMP version, SNMP port, alert threshold, critical threshold, timeout


  • Antivirus

Symantec-endpoint-protection-cloud-last-update

Checks for the latest update of the symantec endpoint protection cloud virus database on a device. Configuration: account, password and optionally domain of a user with remote access, alert threshold and critical threshold in number of days.


  • Cloud

MS-Azure-ResourceHealth-Service

Generic plugin to retrieve the status of various Azure PaaS resources. Configuration Azure monitoring account, Azure resource name, Azure resource type, Status mode.




  • Virtualization - Hyperconvergence

Nutanix-Cluster-IOBandwidth

Returns the disk I/O bandwidth of one or more Nutanix clusters. Ability to filter on the name of a Nutanix cluster (whitelist / blacklist) and convert the return value to another unit. The output text is customizable. Configuration: Nutanix cluster connection identifier, Nutanix cluster connection password, Nutanix cluster connection port, whitelist, blacklist, return unit, alert threshold, critical threshold, output text.


  • Virtualization - Hyperconvergence

Nutanix-Cluster-IOPS

Checks the average I/O operations per second of a Nutanix cluster. Configuration : SNMP configuration information.


  • Virtualization - Hyperconvergence

Nutanix-Cluster-Latency

Checks the average latency of a Nutanix cluster in milliseconds and notifies if the threshold is exceeded. Configuration: SNMP configuration information.


  • Virtualization - Hyperconvergence

Nutanix-Cluster-Status

Checks the status of a Nutanix cluster. Configuration: SNMP configuration information.


  • Virtualization - Hyperconvergence

Nutanix-Cluster-StorageUsage

Collects the storage utilization of a Nutanix cluster. Configuration: SNMP configuration information, alert threshold, critical threshold.



  • Virtualization - Hyperconvergence

Nutanix-Container-Latency

Checks the average latency of a Nutanix container and notifies if the threshold is crossed.Configuration: SNMP configuration information


  • Virtualization - Hyperconvergence

Nutanix-Container-Usage

Calculate the utilization rate of a Nutanix container Configuration: SNMP supervision account, SNMP version, table OID, numerator and denominator OID, name OID to be displayed in the result, value OID to be searched for white/black lists, white list, black list, alert thresholds, text to be displayed, performance data unit, multiplication factor, performance data suffix for numerator value, performance data prefix for rate.


  • Virtualization - Hyperconvergence

Nutanix-Disk-Status

Collects the status of physical disks in Nutanix blocks. Ability to filter on disk ID (whitelist//blacklist). Configuration: Nutanix block connection ID, Nutanix block connection password, Nutanix block connection port, whitelist, blacklist


  • Virtualization - Hyperconvergence

Nutanix-Host-CpuUsage

Collects the CPU utilization of a Nutanix host and notifies when thresholds are exceeded


  • Virtualization - Hyperconvergence

Nutanix-Host-RamUsage

Collects the memory usage rate of a Nutanix Host and notifies if the threshold is exceeded. Configuration: Nutanix REST API connection information


  • Virtualization - Hyperconvergence

Nutanix-StoragePool-IOPS

Checks the average I/O operations per second of a Nutanix Storage Pool. Configuration : SNMP v3 configuration information.


  • Virtualization - Hyperconvergence

Nutanix-StoragePool-Usage

Calculate the utilization rate of a Nutanix Storage Pool Configuration: SNMP supervision account, SNMP version, table OID, numerator and denominator OID, name OID to be displayed in the result, value OID to be searched for white/black lists, white list, black list, alert thresholds, text to be displayed, performance data unit, multiplication factor, performance data suffix for numerator value, performance data prefix for rate.



Evolution
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